Terms of Service
OVERVIEW
Welcome to Shortcut Lab! The terms “we”, “us”, and “our” refer to Shortcut Lab Pty Ltd (“Shortcut Lab”). Shortcut Lab operates this online store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the “Services”).
Shortcut Lab is powered by Shopify, which enables us to provide these Services to you.
These Terms of Service (the “Terms”) set out your rights and responsibilities when using our Services. Please read them carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy (link to your privacy policy). If you do not agree, you should not access or use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence, and you have provided consent for any minor dependents to use the Services through your devices.
To use the Services, including browsing or purchasing, you may be asked to provide personal details such as your email, billing, payment, and shipping information. You warrant that all information you provide is accurate, current, and complete, and that you have the authority to provide it.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer or assign your account to another person.
SECTION 2 - OUR PRODUCTS
We make every effort to accurately display and describe our products and services. However, colors, textures, or product details may appear differently depending on your device and display settings.
We do not guarantee that product appearance or quality will meet your expectations or match on-screen representations. All product descriptions and prices are subject to change at any time without notice.
We reserve the right to discontinue any product at any time and to limit quantities available to any person, geographic region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Shortcut Lab reserves the right to accept or decline your order at its sole discretion. Your order is not accepted until we confirm it via email and payment is processed.
Please review your order carefully before submitting. We may be unable to accommodate cancellation requests once an order has been accepted.
Your purchases are subject to our Refund Policy (link to your refund policy).
You represent that your purchases are for personal use only and not for resale or export.
SECTION 4 - PRICES AND BILLING
All prices are shown in Australian Dollars (AUD) unless otherwise stated. Prices, discounts, and promotions are subject to change without notice.
Prices do not include taxes, shipping, handling, or import duties unless explicitly stated. You are responsible for all applicable charges.
You agree to provide current, complete, and accurate payment and account details for all purchases. You authorise us to charge your payment method for any purchases made through the Services.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed. Shortcut Lab is not liable for delays caused by carriers, customs processing, or other factors beyond our control.
Ownership and risk of loss transfer to you once we deliver your order to the shipping carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All content on our website—including trademarks, product designs, graphics, text, and media—is the property of Shortcut Lab or its licensors and protected by Australian and international intellectual property laws.
You may use our Services for personal, non-commercial purposes only. Reproduction or distribution of any materials without our prior written consent is strictly prohibited.
Shortcut Lab’s name, logo, product names, and designs are trademarks of Shortcut Lab Pty Ltd. You must not use them without our prior written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools. These are provided “as is” and “as available,” without any warranties or endorsement. We have no control over third-party tools and are not responsible for your use of them.
Your use of any optional third-party tools is entirely at your own risk and discretion.
SECTION 8 - THIRD-PARTY LINKS
Our Services may include links to third-party websites or materials. We do not monitor or control these third-party sites and are not responsible for their content, accuracy, or practices.
Your interactions with such third parties are solely between you and them. Please review their terms and policies before engaging in any transaction.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Shortcut Lab is powered by Shopify, which enables us to operate our online store. However, all sales are made directly between you and Shortcut Lab.
By using our Services, you acknowledge that Shopify is not responsible for any product quality, delivery, or transaction-related matters. You expressly release Shopify from any claims or damages arising from your transactions with Shortcut Lab.
SECTION 10 - PRIVACY POLICY
Your personal information is handled in accordance with our Privacy Policy. Certain data is also collected by Shopify as part of hosting and supporting our store, and may be processed outside Australia.
Please refer to our Privacy Policy and Shopify’s Privacy Policy for details.
SECTION 11 - FEEDBACK
By submitting any ideas, suggestions, or feedback to us, you grant Shortcut Lab a perpetual, worldwide, royalty-free licence to use, modify, and display such feedback for business purposes.
You represent that your feedback does not violate any third-party rights and contains no unlawful or harmful material.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, there may be typographical errors or inaccuracies relating to product descriptions, pricing, or availability. We reserve the right to correct such errors and update or cancel affected orders without notice.
SECTION 13 - PROHIBITED USES
You agree not to use the Services for any unlawful purpose, to infringe others’ rights, or to interfere with the proper functioning of the Services. Prohibited uses include, but are not limited to, data scraping, spamming, spreading malware, or misrepresenting your identity.
We reserve the right to suspend or terminate your access if we suspect misuse or violations of these Terms.
SECTION 14 - TERMINATION
We may terminate or suspend your access to the Services at any time, without notice, if you violate these Terms.
Sections relating to intellectual property, liability, indemnity, and governing law shall survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
Our Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied. Shortcut Lab does not guarantee uninterrupted or error-free operation of the Services.
Some jurisdictions may not allow the exclusion of certain warranties, in which case those provisions may not apply to you.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Shortcut Lab, its affiliates, officers, employees, and service providers shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.
Our total liability for any claim shall not exceed the amount you paid for the product that gave rise to the claim.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Shortcut Lab, Shopify, and their affiliates from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found unenforceable, it shall be enforced to the fullest extent possible, and the remaining provisions will remain in full effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Failure by Shortcut Lab to enforce any right under these Terms does not constitute a waiver.
These Terms, together with any referenced policies, represent the entire agreement between you and Shortcut Lab regarding your use of the Services.
SECTION 20 - ASSIGNMENT
You may not transfer or assign these Terms without our prior written consent. Shortcut Lab may assign these Terms without notice.
SECTION 21 - GOVERNING LAW
These Terms are governed by the laws of the State of Victoria, Australia, without regard to conflict of law principles.
You agree that any disputes will be subject to the exclusive jurisdiction of the courts located in Victoria, Australia.
SECTION 22 - HEADINGS
Headings are provided for convenience only and do not affect interpretation.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We may update or revise these Terms from time to time. Updates will be posted on this page, and the revised version will take effect on the date indicated above.
Your continued use of our Services after any changes constitutes acceptance of the updated Terms.
SECTION 24 - CONTACT INFORMATION
Questions about these Terms of Service should be directed to:
Shortcut Lab Pty Ltd
📧 Email: support@shortcutlab.com.au
📮 Address: Shortcut Lab PO BOX, Parkville VIC 3052, Australia
📘 ABN (Business Registration Number): 39690494636